You've got questions, we've got answers.
What is a deductible?

A deductible is the amount you pay out of pocket before the services are covered under your insurance plan.

Does my health insurance policy have a deductible?

Yes, but the deductible is waived in Anguilla, St Maarten/St Martin and on some plans the deductible is waived in Puerto Rico.

What is coinsurance?

Coinsurance is the percentage of the costs the insured pays for medical expenses. For example 80/20. The insured will pay 20% and the insurance will pay 80%.

When does my health insurance policy start?

Our health insurance policies start the first of every month.

Is there a cut off age once you are enrolled in the health insurance?


Can I add my boyfriend/partner on my health insurance?

No you cannot. It must be a married couple and you must provide a copy of your marriage certificate.

Who accepts your health insurance card?

Atlantic Star Center of Medical Excellence, Hughes Medical Centre, The Family Health Center, Hodge Medical Services, The Health Authority, Paramount Pharmacy, and Sun Eel Pharmacy.

Is your health insurance card accepted in the United States?


How long does it take for claims to be paid?

30 business days.

Do I have to let you know if I am going to have an MRI or CT Scan?

Yes, you do.

Can I be covered for dental only without having to be covered for vision?

No, they come together as a package. You can’t have one without the other.

How old can a car be to be covered comprehensive?

12 year.

Do you cover Motorcycles?


Do you cover Rentals or commercial vehicles?


Do you provide life insurance?


Do you accept credit cards?


Where are you located?

The D’Image Complex in Rock Farm. The big yellow building behind Merchant's Market.

What are your opening hours?

Monday through Thursday, 8:30-5:00.  Friday 8:30-4:00.

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